Service Level Agreement (SLA)

Placeholder pending legal review. Do not treat as final legal text.

Uptime commitment

MTCaptcha targets high availability through a decentralized, multi-region architecture. Specific uptime commitments and service credits apply to eligible paid plans as described in your agreement.

Scope

This SLA covers the availability of the MTCaptcha verification service. Scheduled maintenance and factors outside our reasonable control are excluded.

Support

Support response targets vary by plan. See the pricing page for details.

Contact

Questions? Email support@mtcaptcha.com.

Last updated: 2026-07-14